Windhaven Insurance Company

Liquidation Date: January 6, 2020
NAIC Number: 12541
Claim Deadline: January 6, 2021

Effective January 6, 2020 Windhaven Insurance Company (“WIC”) was ordered into liquidation by Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (Department) is the court appointed receiver of WIC.  A copy of the liquidation order is available on the Department’s website, https://www.myfloridacfo.com/division/receiver/

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies. The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  For more information see the FAQ section of this website or the Florida Receiver website. No claim will be paid in excess of this cap. All claims are subject to a $100 statutory deductible over and above any deductible identified in the WIC policy. A policyholder may file a claim in the WIC receivership for the $100 deductible and for amounts over the cap.

The Florida Receiver is working on transitioning claims to FIGA for handling.  Claimants who need to report a new claim or check on the status of an existing claim should continue to contact the Windhaven Insurance Company until the claims are transferred to FIGA.

New Claims: (866) 595-4080
Existing Claims: (800) 919-9114

You will need to have the following information available when reporting a new claim:

  • Insured’s name
  • Insured contact information
  • Policy number
  • Date of loss
  • Brief description of the loss
  • Police report (if applicable)

All policyholders should be informed that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is January 6, 2022.

Premium Refunds/Unearned Premium:
FIGA will pay unearned premium claims after the Florida Receiver completes its processing of the policy records and sends the unearned premium records to FIGA.  A $100 per policy statutory deductible applies to policy refunds and will be deducted from the amount paid.

For non-claim related questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services, as Receiver, at (800) 882-3054 (in Florida only) or (850) 413-3081.