Contact Us

Claims

Regular Mail, Phone, & Fax:
P. O. Box 14249
Tallahassee, Florida 32317
Phone: (800) 988-1450 Toll Free
Fax: (850) 523-1888

New or Reopen Claims:
Email: nclaim@agfgroup.org
Fax: (850) 523-1888

The Florida Insurance Guaranty Association email account nclaim@agfgroup.org is an email step that absorbs attached native documents, such as a PDF, Word, and Excel.  Linked documents pose security risks and are not processed. You can mail documents to P. O. Box 14249, Tallahassee, FL 32317 or fax them to 850-523-1888.

To report a New claim or Reopen an existing claim previously handled by an insolvent company, you will need to provide the following information based on type of claim request:

  • Policyholder’s name
  • Claimant’s name (if not the policyholder)
  • Policy number
  • Claim number (Reopen only)
  • Date of Loss
  • Brief description of the loss
  • Requestor’s best contact information (email & phone)
  • If other than policyholder reporting, please attach a letter of representation or the assignment of benefits contract
  • For loss assessment claims, please attach the Board Assessment Letter along with the breakdown of the assessment charges being billed to the policyholder
  • For auto claims, please attach the police, incident or exchange report

Overnight Mail/PIP Demands
1400 Village Square Blvd.
Suite 3-008
Tallahassee, FL 32312

Administration & Accounting
P. O. Box 14249
Tallahassee, Florida 32317
Phone: (850) 386-9200
Fax: (850) 523-1887

Registered Agent

“The registered agent for service of process on FIGA is:
Timothy J. Meenan
Meenan, P.A.
300 S. Duval Street, Suite 410
Tallahassee, Florida 32301

Please note that Mr. Meenan is the registered agent for FIGA only. He is not the registered agent for any insolvent insurance carrier. For any questions about legal action against an insolvent insurance carrier, please read Section 631.041(1), Florida Statutes and the Liquidation order for your insurance carrier posted on the Department of Financial Services, Receiver’s website for further information on the procedures to follow regarding such action.”
(FIGA is managed by American Guaranty Fund Group, Inc.)

American Guaranty Fund Group, Inc. (AGFG)
P. O. Box 15159
Tallahassee, Florida 32317
Phone: (850) 386-9200
Fax: (850) 523-1887

Contact Us