St. Johns Insurance Company

Liquidation Date: February 25, 2022
NAIC Number: 11844
Claim DeadlineFebruary 25, 2023

Effective February 25, 2022, St Johns Insurance Company (“Company”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company.  Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowner’s claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

New or Existing Claims:
To report a NEW claim or REOPEN an existing claim previously handled by an insolvent company email FIGA at nclaim@agfgroup.org or fax 850-523-1888. You will need to provide the following information:

  • Policyholder’s Name
  • Policy Number
  • Claim Number (Reopen only)
  • Date of Loss
  • Brief description of the loss
  • Requestors best contact information (email & phone)
  • If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
  • For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.
For flood claims, please contact FEMA at 1-800-638-6620. All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is February 25, 2024.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. The Department projects the unearned premium records to be transmitted to FIGA by May 15th.  FIGA will begin the disbursement of unearned premiums within two to three weeks from receiving the records from the Department.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.