Effective February 27, 2023, United Property & Casualty Insurance Company (“Company” or “UPC”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. FIGA expects to issue payments of unearned premiums within 60 to 90 days from the liquidation date.

Consumer/Claim Calls:
Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.

To report a NEW claim, submit an inquiry on the Receiver’s website at the following link:
Electronic Submissions – New Claims (myfloridacfo.com)

To REOPEN an existing claim previously handled by an insolvent company, email FIGA at nclaim@agfgroup.org or fax (850) 523-1888. You will need to provide the following information:

• • Policyholder’s Name
  • Policy Number
  • Claim Number (Reopen only)
  • Date of Loss
  • Brief description of the loss
  • Requestors best contact information (email & phone)
  • If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
  • For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

The telephone phone number for Flood Claims need to be update to the following:

• Flood Claims: (800)725–9472

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver, email consumer.services@myfloridacfo.com, or call the Florida Department of Financial Services at (800) 882-3054.

Effective September 27, 2022, FedNat Insurance Company (“Company” or “FedNat”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies for FedNat policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

Policies assumed by Monarch
Prior to liquidation, Monarch National Insurance Company (“Monarch”) assumed the obligations for approximately 78,000 FedNat Florida policies as of June 1, 2022. Policyholders with questions regarding Monarch should visit the company’s website at https://www.monarchnational.com or contact the company directly at (800) 293-2532 or uwinfo@monarchnational.com.

Policies not assumed by Monarch
The Department is currently gathering claim files and claim data to forward the information to FIGA.  As a result, there may be a delay in claim processing during this transitional period. Until further notice, please use the contact information below to check the status of an existing claim, report a new claim, or reopen a claim.

Consumer/Claim Calls:
Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.

To report a NEW claim, submit an inquiry on the Receiver’s website at the following link:
Electronic Submissions – New Claims (myfloridacfo.com)

To REOPEN an existing claim previously handled by an insolvent company, email FIGA at nclaim@agfgroup.org or fax (850) 523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

FLOOD CLAIMS:
Flood Customer Service: (800) 219-3102
Flood Claims: (800) 759-8656

Outstanding Checks:
Until further notice, policyholders with questions regarding outstanding checks should visit the Receiver’s website at FEDNAT INSURANCE COMPANY (myfloridacfo.com) or contact the company directly at (800)293–2352. 

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver if you have any non-claims related questions regarding the receivership.  You may also contact the Florida Department of Financial Services, as Receiver, at (850)413-3081 or toll free at (800) 882–3054 (in Florida only).

Policy Cancellation Date: September 7, 2022

Effective August 8, 2022, Weston Property & Casualty Insurance Company (“Company” or “Weston”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. FIGA has received a majority of the unearned premium records from the Receiver and has started processing the checks for disbursement. We are working with the Receiver to obtain the necessary information for the remaining records which consist of refund records payable to premium finance companies, management companies, and condo associations. Policyholders should expect funds payments for this final batch within one to two weeks.  In order to prevent any interruption in coverage for Weston’s policyholders, our team is available to assist with any hardship requests and can be contacted at (850) 386-9200.

Consumer/Claim Calls:

Until further notice, policyholders with questions regarding Weston should continue to visit the company’s website at Weston Property & Casualty Insurance Company (weston-ins.com) or contact the company directly at (877)505-3040 for customer service.  Policyholders may also call (877)505-3040 or email  claims@Weston-ins.com for claims inquiries.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.

Effective June 15, 2022, Southern Fidelity Insurance Company (“Company” or “Southern Fidelity”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. FIGA began to reissue unearned premiums on August 12th and anticipates to continue to do so through September, in the order in which the records are processed by the Receiver.

Consumer/Claim Calls:
Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.

To report a NEW claim, submit an inquiry on the Receiver’s website at the following link:
Electronic Submissions – New Claims (myfloridacfo.com)

To REOPEN an existing claim previously handled by an insolvent company, email FIGA at nclaim@agfgroup.org or fax (850) 523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

For flood claims, you may contact National Flood Services at (800) 759-8656 with any policy or claims related inquiries.

All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is June 15, 2024.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.

Effective April 28, 2022, Lighthouse Property Insurance Corporation [“Company” or “Lighthouse”] was ordered into liquidation by the 19th Judicial Circuit Court in the parish of East Baton Rouge, Louisiana. The Louisiana Department of Insurance (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Company’s website, https://www.lighthouse.insurance.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

New or Existing Claims:
To report a NEW claim or REOPEN an existing claim previously handled by an insolvent company email FIGA at nclaim@agfgroup.org or fax 850-523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450. All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is August 23, 2023.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Louisiana Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. FIGA has reissued the unearned premiums for the policy records that have been processed by the Louisiana Receiver.  FIGA will continue to send the remainder of the unearned premiums soon after the Louisiana Receiver completes the processing of the policy records.

For questions regarding the receivership, consumers are asked to to visit the company’s website at Property Insurance, Casualty & Home Insurance | Lighthouse or contact the company directly at (888)544-4885.

Effective March 14, 2022, Avatar Property & Casualty Insurance Company (“Company” or “Avatar”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company. Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowners’ claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

New or Existing Claims:
To report a NEW claim or REOPEN an existing claim previously handled by an insolvent company email FIGA at nclaim@agfgroup.org or fax 850-523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.

All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is March 14, 2024.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. The Department projects the unearned premium records to be transmitted to FIGA by May 31st.  FIGA will begin the disbursement of unearned premiums within two to three weeks from receiving the records from the Department.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.

Effective February 25, 2022, St Johns Insurance Company (“Company”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company.  Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowner’s claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

New or Existing Claims:
To report a NEW claim or REOPEN an existing claim previously handled by an insolvent company email FIGA at nclaim@agfgroup.org or fax 850-523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.
For flood claims, please contact FEMA at 1-800-638-6620. All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is February 25, 2024.

Return of Unearned Premium:
The Receiver has completed its processing of the policy records and transmitted the unearned premium records to FIGA.  FIGA processed and disbursed the unearned premiums on May 21st.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.

Global Liberty Insurance Company of New York (“GLIC”) was ordered into receivership for the purposes of liquidation by the Supreme Court of the State of New York on October 12, 2021.  The Superintendent of Financial Services of the State of New York is the court appointed liquidator of GLIC.  Copies of the Liquidation Order and other relevant information are available on the New York Liquidation Bureau website.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

Effective August 5, 2021, Western General Insurance Company (“WGIC”) was ordered into receivership for the purposes of liquidation by the Superior Court of the State of California, County of Los Angeles.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap).  The maximum amount FIGA will cover is generally $300,000 per claim.  For more information see the FAQ section of this website or the California Conservation & Liquidation Office website.  No claim will be paid in excess of this cap.

All policyholders should be informed that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is February 28, 2023.

Effective July 28, 2021, Gulfstream Property & Casualty Insurance Company (“Company”) was ordered into liquidation by the Second Judicial Circuit Court in Leon County, Florida. The Florida Department of Financial Services (“Department” or “Receiver”) is the court appointed receiver for the Company.  Copies of the Liquidation Order and other relevant information are available on the Department’s website, https://www.myfloridacfo.com/division/receiver/.

With the entry of the liquidation order, the Florida Insurance Guaranty Association (“FIGA”) has been activated to help pay outstanding Florida claims for property and casualty policies.  The processing and payment of covered claims will be made by FIGA (subject to the lesser of policy limits or FIGA’s maximum cap). The maximum amount FIGA will cover is generally $300,000 per claim.  An additional $200,000 is available for structures and contents on homeowner’s claims.  No claim will be paid in excess of this cap. For more information on FIGA’s claim handling see the FAQ section of this website.

New or Existing Claims:

To report a NEW claim or REOPEN an existing claim previously handled by an insolvent company email FIGA at nclaim@agfgroup.org or fax 850-523-1888. You will need to provide the following information:

• Policyholder’s Name
• Policy Number
• Claim Number (Reopen only)
• Date of Loss
• Brief description of the loss
• Requestors best contact information (email & phone)
• If other than policyholder reporting, please attach the letter of representation or the assignment of benefits contract
• For Loss Assessment claims, we need the Board approved Assessment Letter along with the breakdown of assessment charges that is being billed to the policyholder

Claimants who need to check on the status of an existing claim should call FIGA at (800) 988-1450.

For flood claims, please contact FEMA at 1-800-638-6620.

All policyholders should be aware that per Section 631.68, Florida Statutes, the deadline for settling a claim or filing suit against FIGA is July 28, 2023.

Return of Unearned Premium:
FIGA will pay unearned premium claims after the Receiver completes its processing of the policy records and sends the unearned premium records to FIGA. The Department projects the unearned premium records to be transmitted to FIGA by September 30^th.

For questions regarding the receivership, consumers are asked to contact the Receiver by using the “Contact Us” form at the Receivers website, www.myfloridacfo.com/division/receiver or call the Florida Department of Financial Services at (800) 882-3054.